How to get your money back if you've sent it to wrong UPI address
The RBI has issued guidelines to help in such situations:
Contact the recipient directly
First, try to contact the person who received the money by mistake.
Politely ask them to return it, and make sure to provide them with the
transaction details.
Reach out to UPI app customer
support
It the recipient isn’t cooperative or if you can’t reach them the next
step is to report the transaction to your UPI app’s customer support. They can
help you start the refund process.
File a complaint with NPCI
If you’re unable to resolve the issue through customer support, you can
escalate the matter by filling a complaint with the National Payments
Corporation of India (NPCI).
Get help from your bank
Inform your bank about the mistaken transaction as soon as possible.
Give them all the necessary details, and they can help initiate a chargeback to
recover the funds.
Call the toll-free number
In case of a wrong UPI address transaction, you can also call the
toll-free number 1800-120-1740 for assistance.
What if you sent money by scanning wrong QR code?
In this case too, report the error to your UPI app’s customer support
along with the transaction details.
For More Details: Pooja Manoj Gupta, visit www.giia26.com
.png)
No comments:
Post a Comment
If you have any doubts, Please let me know
Please do not enter any spam link in the comment box.